Congratulations on your interview! Here’s your opportunity to show the company why you’d be the best person for the job, so take it seriously. Many of the mistakes from the phone interview still apply when interviewing in person, but here are a few more to keep in mind.
- Postponing The Interview—Of course things come up but I have found it’s very rare that someone genuinely wants to reschedule after postponing. If you are interested, keep the appointment. If a true emergency arises state what it is. The term “family emergency”, while perhaps factual, sends the recruiter a red flag. People use this term when they leave messages on voice mails in the middle of the night because they don’t know how to admit they are no longer interested, something better came up or they never planned to come to the interview in the first place. Few emergencies are so private they can’t be mentioned, so be honest. Call during business hours, explain your situation and reschedule with the recruiter immediately.
- Three’s A Crowd—Or, in this case, two. There is no reason for anyone to attend your interview with you. If you have car trouble and need to be dropped off your ride should wait down the street, then give him a call after the interview for a pick up.
- Late Arrival—If possible do a practice run the day before the interview. It’s difficult to guess how long the drive might be in rush hour traffic if you’ve never timed the route. Who knows, you might have to park in the back of the lot, trek to the building or take an elevator to the 23rd floor, all of which add time to the total commute. If it is unavoidable call the recruiter to tell her you are on the way.
- Extremely Early Arrival— Many people live by the 15 minute rule–if you arrive 15 minutes early you’re on time. If you’re on time, you’re already late. Great rule of thumb. On the flip side, there is such a thing as too early. The interviewer more than likely has his day mapped out and has other tasks planned right up until your scheduled time. If you arrive 30 or 45 minutes early you could be throwing a monkey wrench into his day. Instead of going inside, sit in your car and kill some time or go down the street to a coffee shop. Just don’t spill anything on your suit! Which brings me to my next point.
- Dress/Appearance — Of course most hiring managers will expect to see you in a suit unless you were told otherwise by the person who set up your appointment. Your shoes should be polished, your clothing should fit well – not too big or too small, too low-cut or too high—and you should select a color that is neutral. Think black or navy. Clothing is the first thing to come to mind, but this category includes cleanliness, hair, nails, piercings and visible tattoos as well. If you look as if you rolled out of bed and threw on the first thing your eyes landed on in your closet you are stating, ‘This is the best I am willing to do’. Definitely not a candidate recruiters want to vouch for. I’ve even had a few candidates refuse to take off their coat during the winter months. That is odd behavior that is sure to raise an eyebrow.
- Preparation – Come to the interview with a few copies of your resume in a portfolio in case you interview with a panel or team. Or if the company is having printer issues. This can go a long way when you’re up against candidates who arrive empty-handed.
- Condescending Attitude – Every company expects you to bring something to the table but you must also be a team player who is teachable. You might be chock full of information, but you don’t know everything, especially if you are entering a new industry. Be willing to add to your arsenal by listening to what others have to contribute. Also remember you should never discount anyone you meet. The receptionist could be the owner’s mother for all you know, or the owner herself. Respect everyone. No one is beneath you, and if you feel the job is, think twice before you apply.
- General Answers/Skipping A Question—Recruiters are seeking specific examples so we can determine how you actually handled a situation vs. how you would theoretically handle it. Anyone can claim the customer is always right, but back that claim up with an example. If you get stumped it is better to ask for a moment to think of an answer than to ask to come back to the question. Check out this post for some tips on how to prepare: No Job Offer-Part 2: http://wp.me/p2Yxve-q.
- Over The Top—There’s enthusiasm and then there’s inappropriate. Building rapport is a must, and I
laugh frequently during interviews, but be careful not to come across as too familiar or unprofessional. Years ago a candidate made derogatory remarks about his ex-wife in a joking fashion and told an inappropriate story that he found funny. I doubted our customers would and had to move on to other applicants. You are not at the bar and you haven’t been hired as a comedian. Know how to read the interviewer. If they aren’t smiling or laughing with you you’re sinking fast.
- No Questions —No matter how much research you’ve done you don’t know everything about a company. Think about what is important to you: benefits, tuition reimbursement, advancement, relocation, responsibilities, etc. and ask. Even if you repeat yourself throughout the interview process, each person you encounter will answer you based on his experiences. Anticipate questions (see No Job Offer-Part 3: http://wp.me/p2Yxve-C) and write them down. If I had a dollar for every interviewee who said, “I had a lot of questions at home. I just can’t remember them now,” I could take a pretty decent vacation.
There it is—mistakes to avoid at all levels of the application process. Hopefully these tips will help you sail through the interviews and land your dream job in no time.
Come back soon for more interviewing and job advice!